Topic/Objectives: Managing teams Chapter 13 Essential Question: Class: Introduction to management Date: 6/03/2017 13.1 Define the term group and describe the stages of group development 13.2 Discuss the main components that determine group performance and satisfaction 13.3 Differentiate between work groups and work teams, and describe four common types of work teams 13.4 Identify characteristics of an effective work team 1 13.5 Discuss contemporary issues in managing work teams Questions: (13.1ff What's a group? Notes: Two or more interacting and interdependent individuals who come together to achieve a specific goals. What's a formal group? What's it for? What's an informal group? Why does it occur? What is Stages of group development? · Groups established by the organisation · Designated work assignments and specific tasks directed · Accomplishing organisational goals. · Are of a social nature. · Occur naturally in the workplace . Need for social contact. . Dynamic process . Most groups are in a continual state of change · A general pattern describes how most groups evolve. Stage What are the stages of group development? 1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning FSNPA Occurs · Two phases o People joining the group o Defining groups purpose/ structure and leadership · Intragroup conflict . Members resist control the group imposes on individuality . Conflict on who will be the leader · Group becomes cohesive · Group identity and camaraderie · Complete if: o Structure solidifies o Common set of expectations · Structure in place and accepted · Performing task at hand · Fully functional · Group prepares to disband · Wrapping up activities is of importance (13.2ff External conditions imposed on the group External conditions imposed that can affect the groups performance/satisfaction . View as a subsystem of a larger system · Workgroups don't exist in isolation · Organisations strategy · Authority structures · Formal rules and regulations · Availability or absence of organisational resources · Employee selection criteria
Group member resources Type of group members resource Purpose of group resources Valued skills How does personality traits affect the group's performance? Purpose of group structure? What occurs during a group structure: Definition of role Purpose of the role Define Task related role Purpose of the task role Definition of maintenance related roles Purpose of maintenance related role Definition of Self orientated roles Effects of self orientated roles What is norms? What is group thinking? What does Status systems involve? What are the effects in group size? · Organisations performance , management system, culture, general physical layout of group's workplace. . Performance depends on the resources each individual brings to the group Knowledge · Abilities/ skills · Personality characteristics. Determines what members can do and · The effectiveness they will perform · Interpersonal skills · Conflict management and resolution · Collaborative problem solving · Communication . Strongly influence how the individual will interact with other group members · Positive attributes positively relates to groups performance · Negative personality are negatively related to productivity and morale · Contains an