INTRODUCTION TO MANAGEMENT MGT10001 Learning intentions for this unit: 1. Describe and apply foundational managerial concepts and skills in complex business environments 2. Work together effectively in diverse teams 3. Design creative solutions to management problems and advocate for their implementation 4. Identify and describe how managers monitor the effectiveness of employees, work groups, and organisations. WEEK 1: CHAPTER 1 Definitions: Efficiency: getting work done with a minimum effort, expense or waste. Effectiveness: accomplishing tasks that help full organisational objectives, eg. customer service and satisfaction. Functions of management: (POLC) Planning Controlling Organising Leading Planning (P) Determining organisation DEMAND FARM
al goals and a means for achieving them, through strategy. Organising (O) Where will decisions be made? Who will do what jobs and tasks? Who will work for whom? Determining what needs to be done, how will it be done and who us to do it PROJECT ORGANISING Leading (L) Inspiring and motivating employees to work hard to achieve organisational goals. Controlling (C) Monitoring process towards goal achievement and taking corrective action when needed.
Applying (POLC) to self-management . Making sure that you are on track, keeping up to date with tasks, self reflection Controlling · Motivating yourself, overcoming procrastination Types of managers Planning · Prioritising tasks, working out what you will do next Organising · Mobilising resources (e.g., study groups, textbooks, study space) ! Leading TOP MANAGERS: executives responsible for the overall direction of the organisation EG. CEO, vice president or corporate heads. Respinsibilities inclue: 1. Resposnible for creating a context for change 2. Develop employees commitment to performance. 3. Creating an organisational culture through language and action. MIDDLE MANAGERS: responsible for setting objectives consistent with top management's goals. EG. General Manager, Regional Manager or Divisional Responsibilities include: 1. Planning and implementing subunit strategies to achieve these objectives. 2. Coordinate and link groups, departments and divisions within a company