Introduction to Business Information Systems INF10003 Assessment 1: Business report 1 Author: Ali Bukhari Student ID: 100663157 TP2 2015 eLA: Vivien Li Due date: 10/08/15
Executive Summary This report is commissioned to explain the processes held at Combined Milk Products Pty Ltd; a dairy company. The report shows how business process modelling can enhance the productivity and Business intelligence can be improved by using different software such as MS Excel. Web 2.0 tools have been recommended for collaboration in the company. A process model has been developed for the products being made at facility. Net profit from last 2 years' sales data has been shown using the graphs for better understanding. Contents Contents 2 1 Introduction 3 2 Business report. 3 2.1 Business processes 3 2.2 Business Intelligence. 4 2.3 Web 2.0 applications 5 3 Process model 7 4 Graphs 8 4.1 Yearly net profit. 8 4.2 Net profit by products. 8 5 Conclusions. 9 6 References. 10 Ali Bukhari Student ID 100663157 Page 2
1 Introduction This report is based on the dairy products company, Combined Milk Products Pty Ltd that was found in 1963 in Victoria by a former East Gippsland farmer Peter Frost. Now a multi-millionaire business, it started as a milk processor for the local dairy farmers. After penetrating in the Australian market, it is now starting to export the products; which are not only milks of different types but also some other milk derived products such as cheese, butter and yogurt. With the increase in volume of the business, company has made different departments for each activity (value chain) to make the process smoother and profitable. Logistics department under the procurement brings thousands of litres of milk from local designated farmers to the processing plant in spotless stainless tankers. Then milk under goes operational steps of pasteurisation and homogenisation, after which it goes through quality assurance steps and other processes for different products. Later, products are packed and stocked in warehouse for logistics department to make the deliveries to super markets and other customers. Accounts department looks after the payments to suppliers and credits from customers. The operational staff in the processing factory keeps the supplier, manufacturing and distributor details, while the sales team keeps the record for sales data. With the advancement in technology and to enhance the business I have explained how process modelling can be used to get the best results from operations. This report suggests the usage of software tools for better business intelligence to support strategic decision making. It also recommends some Web 2.0 tools for the collaboration with in the organization as well as outside. 2 Business report Below are some facts, findings and recommendations for CMP business; 2.1 Business processes To make a product, a series of steps are untaken from start to the final stage of the product; these steps make a business process. In other words, a business process is Ali Bukhari Student ID 100663157 Page 3