INF10003/60007 Active Learning Worksheet - Week 3 Name: Value Chain and Porters forces THINK OUTSIDE THE BOX O XI XI X X Stu Id: Exercise 1: Complete a SWOT analysis, Porters 5 forces analysis and Value Chain analysis (primary activities only) on the one (1) of following businesses. (Click one of the links below to begin your research) . Pizza Hut Australia: https://www.pizzahut.com.au/about-us . Toys r Us Australia: https://toysrusaustralia.zendesk.com/hc/en-us/articles/226393687-About- Toys-R-Us-Australia SWOT Analysis (4 points each) Strengths Pizza Hut -Home Deliveries -More Stores -Online orders -technology Opportunities -More clientele -More employees -drones -new jobs being created Weakness -Employee wages are low -Cheap food deals that impact on underpayment -Not many people like the flavours in terms of the quality of the pizza -Lack of variety Threats -McDonalds -Schnitz -Italian restaurants -Law -High employee turnover
INF10003/60007 Active Learning Worksheet - Week 3 Porters 5 forces. Threat of New Competitors Threat of Substitutes Intensity of Rivalry Among Existing Competitors Bargaining Power of Consumers Bargaining Power of Suppliers Threat of new Substitute: (4 points each) -customers using Paypass over cash in order to exchange goods. a. b. -automated organisation which leads to redundancy C. -Automated transport systems, which can be programmed to arrive exactly on time. d. -Resigning contracts d. -Video holograms of board members over face-to-face contact Bargaining power of Consumers: (4 points each) -Retail stores stocking Samsung products a. a. b. -Training staff to influence customers the best car deals C. -Long service on warranty on cars d. -Layout of a supermarket store for example Woolworths vs Coles Threat of new Competitor: (4 points each) a. - new technology b. - better staff payment c. - better customer service d. - better Corporate culture Bargaining Power of Suppliers (4 points each) a. -Car Suppliers b. -increase suppliers salaries C. -Just In Time stock management system Rivalry Among existing Competitors: (4 points each) Used car dealers b. Yakult -Free Trips to Japan C. Emirates vs Singapore airlines d. Medibank have a good system of corporate culture by encouraging work- life balance. For example employees can exercise by doing a sporting activity at work as a result staff are able to have a fresh mind set therefore this leads to better productivity.
INF10003/60007 Active Learning Worksheet - Week 3 Value Chain Analysis (3 point per activity) Support Activities Firm Infrastructure Human Resources Technology Development Procurement or employees Margin Inbound Logistics Outbound Logistics Marketing and Sales Operations Service n Primary Activities Outbound Logistics a. - put pizza in a pizza takeaway box b. - Order is checked in c. - Ready for home deliver Marketing and Sales a. - Advertising b. - Online service c. - Pizza deliverer arrives at the destination Service a. - Phone b. - Online c. - Home deliveries Possible ways to reduce their margin? · - Redundancy, automated business · - Find what price is flexible between supplier and owner in order to buy raw materials · - Recycle resources In the test