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Impact of Political, Economic, and Social Factors on Business Information Systems

Politics - Law regulation: More regulation needs to comply with to protect the customers' data. - Government commitment: The Government is investing in the settings, infrastructure, and incentives to grow Australia's digital economy. - Tax: GST increased for online services from 10% to 18% - Privatization: - Postal license for foreign operators: Economics - Australia economy: Gross Domestic Product (GDP) rose 0.8% this quarter, following a rise of 3.6% in December. (next release 7/9) GDP is forecast to grow by 4/4 percent over 2022, and by 2 percent over 2023. - Sector economy: Gradually grown since 2018. 10b dollars. The Postal Services industry is projected to grow over the next five years - Global chain disruption: Increased cost (shipping, oil) due to COVID-19 and Ukraine-Russia. - Inflation: The Consumer Price Index (CPI) rose 1.8% this quarter. CPI is 6.1% this quarter and is projected to increase by the end of 2022. - Value of AUD: The value of AUD$ is low compared to other currencies and this could make it attractive for postal service providers from other countries to enter the Australian market. - Unemployment rate: An increase of 4.6% occurred due to COVID 19 Social Technology - Population growth rate: Though the rate has been decreasing, Australia witnessed an increase in population and is projected to keep growing. - Age distribution; The biggest age group is 30-35. Dropped birth rate -> aged population. - Safety emphasis: Australia Work Health and Safety strategy. - New generation grew up in the rise of technology and that makes them more adaptive to change. Old people who are familiar with the traditional model at physical branches could struggle when using online services. - Business trends for 2022 are going digital. In 2019-20, 69% of businesses recorded using one or more information communications technologies https://lawpath.com.au/blog/legal-documents-you-need-for-your-website https://www.dfat.gov.au/trade/services-and-digital-trade/e-commerce-and-digital-trade/digital- trade-strategy# :~: text=Australia's%20digital%20trade%20commitments%20focus,privacy%2C %20consumer%20and%20data%20protection. https://digitaleconomy.pmc.gov.au/ https://www.abs.gov.au/statistics/economy/national-accounts/australian-national-accounts- national-income-expenditure-and-product/latest-release https://www.rba.gov.au/publications/smp/2022/may/economic-outlook.html# :~: text=GDP%20is %20forecast%20to%20grow,months%20ago%20(Table%205.1). https://www.ibisworld.com/au/market-size/postal-services/ https://www.ibisworld.com/au/industry/postal-services/5033/# :~: text=Postal%20Services%20in %20Australia%20industry%20outlook%20(2022%2D2027)&text=The%20Postal%20Services %20industry%20is, uptake%20of%20online%20shopping%20slows. https://tradingeconomics.com/australia/consumer-price-index-cpi? embed/forecast# :~: text=Consumer%20Price%20Index%20CPI%20in,macro%20models%20and %20analysts%20expectations Australia Population Growth Rate 1950-2022 | MacroTrends Business trends for 2022 | business.gov.au Australia's unemployment rate rises to 4.6 percent due to COVID-19 lockdowns (9news.com.au)