HRM20016 - Dynamics of Diversity in Organisations Essay - Individual - Part A Topic - Rationale behind 'Diversity Management' practices in Organisations Student Name: Biyanwilage Aksheka Sheyon Perera Student ID: 104101253 Word Count: 1480 (without reference)
Introduction: The main purpose of this essay is to have a better understanding about what is diversity, and how diversity concepts are applied in the two chosen organisations. Diversity management refers to the differences based on ethnicity, age, gender, religion, disability, national origin and sexual orientation and it also encompasses an infinite range of unique characteristics and experiences, including communication styles, physical characters such as height, weight, and speed of learning and comprehension. It also refers to organisational initiatives made to promote greater integration of people from different backgrounds within corporate structures. Businesses are embracing diversity management approaches because of the diversifying workforce around the world. Diversity management is a key technique for ensuring equitable and inclusive human resource management in both the corporate and governmental sectors. There are two large Australian organisations that will be discussed in this essay. They are Commonwealth Bank and Australia Post. Australia Post, formerly known as the Australian Postal Corporation, is the government- owned company that offers postal services throughout the country. The diversity statement of Australia Post is "We believe a diverse and inclusive workplace encourages better connections within communities." Likewise, it indicates that they are open to hearing what staff members have to say and are hoping to win over more affection from them. CommBank, also known as the Commonwealth Bank of Australia, is a multinational financial institution based in Australia that operates in New Zealand, Asia, the US, and the UK. In addition to retail, business, and institutional banking, it also offers funds management, superannuation, insurance, investment, and broking services. The Diversity statement of Commonwealth Bank is "Our goals support our commitment to advance gender and cultural representation across leadership roles, indigenous employment parity and accessibility and inclusion for people with a disability." This implies that they appreciate, value, and actively seek to capitalise on the distinctive contributions made by individuals with a range of backgrounds, experiences, and viewpoints to deliver first-rate customer service to a similarly diverse population. A work environment that fosters inclusivity and encourages team members to fully engage with their work can foster diversity, lead to enhanced customer and team experiences, and ultimately boost corporate success.
The diversity management approach of Australia Post is a moral case approach. The first moral case approach is that Australia Post hires employee's peoples regardless of what gender they are. They have a track record of improving gender balance in historically male- dominated fields and at all levels of leadership (Diversity and inclusion. (n.d.)). Australia Post is making continuous investments in leadership and career development programs, that supports the growth and the progression of female talent. They are also investing in other projects that improves that the gender balance, such as providing sponsorships and mentoring that develops next generation of leaders, encouraging business cooperation, increasing