8 Digital Transformation and Intelligent Automation articles by over 70 experts who eat and sleep digital technology. Kieran Gilmurray - www.gilmurray.co.uk
8 Digital Transformation and Intelligent Automation articles by over 70 experts who eat and sleep digital technology. The 10 most important digital transformation skills that matter There are 10 key digital transformation skills that truly matter - everything outside of those is probably not worth talking about. 1. Confident visible leadership. The most successful digital transformations are driven from the very top of the organization with CEO and board level active sponsorship. Executives must 'own' digital initiatives in word and deed and be seen and heard doing so. "Technology is not going to stop its advance. It is too late to try to catch up with it. Instead, it is critical to not lose sight of technology and keep it in your sights ahead of you. In today's tech-centric and tech-enabled world, to not be aware of how tech can help you or your business is doing yourself and your business a disservice and making you less competitive in the global marketplace." Colin S. Levy (Lawyer, Legal Tech Consultant, and Startup GC) 2. Digital literacy. Executives, managers, and leaders of digital change programs must have a comprehensive understanding of digital and a fluid digital mindset that is willing, able, and ready to foster and support a 'always learning, fail forward culture'. They must understand data analytics, software development, cloud computing, SAAS platforms, intelligent automation, and cyber security skills. Knowing these skills helps shape a business strategy that will work into the digital fabric of the future. 3. Highly collaborative storytelling skills. There are three things every leader needs to do when driving a digital change program - communicate, communicate, and communicate some more. Leaders need to paint a bright and shiny picture of a superior digital future in a way that excites, delights, and encourages followership on the difficult road ahead. This is achieved by storytelling in a way people can relate to and in a way that encourages excitement and followership. People transform business, not technology. So, keep them up to date and engaged. Do this in a way they understand where they are going and how you are winning. "While many aspects are required to see 100+ percent ROI, none may be more important than the communication plan. Successful business leaders think through how end users and customers will be impacted, what questions they'll ask, and how they'll react to the initiative. 4 D's to every digital transformation change management program
8 Digital Transformation and Intelligent Automation articles by over 70 experts who eat and sleep digital technology. They then develop specific and targeted responses and integrate them into the overarching deployment strategy that includes short-term wins as evidence the change is working." Xina Seaton, VP Global Customer Experience 4. Change management skills. Digital transformation is hard. It is an endeavour not a project. Digital change impacts everyone and everything within the organisation. Those leaders who a