BBS018 UNIVERSITY OF BOLTON BOLTON BUSINESS SCHOOL BUSINESS MANAGEMENT PATHWAY TRIMESTER 2 EXAMINATION 2013/14 OPERATIONS MANAGEMENT MODULE NO: BAM2007 ATIONY APER Date: Wednesday 7th May 2014 Time: 10:00am to 12:00noon INSTRUCTIONS TO CANDIDATES: There are FOUR questions on this paper. Section One is compulsory RAST EX ARANTES- Section Two, answer two questions only All questions carry equal marks. ---
Page 2 of 2 University of Bolton Bolton Business School Business Management Pathway Semester 2 -Examination 2013/2014 Business Management - Operations Management Module No: BAM2007 Section 1 is compulsory 1. Analyse how effective operations management in an organisation contributes significantly to its success? (40 marks) Section 2 Answer any TWO of the following: This exam is based on those lectures which have focused on Operations Management issues facing companies in today's business environment. Pm - PER- 2. Critically analyse the importance of Supply Change management in operations management (30 marks) 3. Provide a critical analysis of the benefits of operations strategy and explain the difference between a 'top-down' and a 'bottom-up' view of operations strategy. (30 marks) 4. Critically analyse the importance of quality in operations management. (30 marks) END OF QUESTIONS ---