A poll of 20 adults is taken in a large city. The purpose is to determine whether they support banning smoking in restaurants. It is known that approximately $60 \%$ of the population supports the decision. Let $X$ represent the number of respondents in favour of the decision.
a) What is the probability that 5 respondents support the decision?
b) What is the probability that none of the 20 supports the decision?
c) What is the probability that at least 1 respondent supports the decision?
d) What is the probability that at least two respondents support the decision?
e) Find the mean and standard deviation of the distribution.