Consider a single server queueing system where customers arrive according to a Poisson process with rate $\lambda$, service times are exponential with rate $\mu$, and customers are served in the order of their arrival. Suppose that a customer arrives and finds $n-1$ others in the system. Let $X$ denote the number in the system at the moment that customer departs. Find the probability mass function of $X$.
Hint: Relate this to a negative binomial random variable.