Consider the $\mathrm{H}_2 / \mathrm{M} / \mathrm{c}$ steady state queueing system with the Laplace-Stieltjes transform of interarrival time
$$
A^*[\theta]=\frac{q \lambda_1}{\lambda_1+\theta}+\frac{(1-q) \lambda_2}{\lambda_2+\theta},
$$
where, of course,
$$
E[\tau]=\frac{q}{\lambda_1}+\frac{1-q}{\lambda_2} .
$$
(a) Show that the equation
$$
\omega=A^*[c \mu(1-\omega)]
$$
becomes, for this case,
$$
c^2 \mu^2 \omega^2-c \mu \omega\left[\lambda_1+\lambda_2+c \mu\right]+c \mu\left[q \lambda_1+(1-q) \lambda_2\right]+\lambda_1 \lambda_2=0 .
$$
(b) Show that, if Algorithm 3.2.2 is used to generate the distribution of interarrival time, then the unique solution, $\omega$, of (5.311), with $0<\omega<1$, is given by
$$
\omega=0.5+\rho-0.5 \sqrt{(1-2 \rho)^2+16 \rho q(1-q)(1-\rho)} .
$$