For Exercises 5 through $20,$ assume that the variables are normally or approximately normally distributed. Use the traditional method of hypothesis testing unless otherwise specified.
Transferring Phone Calls The manager of a large company claims that the standard deviation of the time (in minutes) that it takes a telephone call to be transferred to the correct office in her company is 1.2 minutes or less. A random sample of 15 calls is selected, and the calls are timed. The standard deviation of the sample is 1.8 minutes. At $\alpha=0.01$, test the claim that the standard deviation is less than or equal to 1.2 minutes. Use the $P$ -value method.