Instructions for Exercises 12.16 and 12.17: (a) Make an Excel worksheet to calculate $S S_{x x}, S S_{y y}$, and $S S_{x y}$ (the same worksheet you used in Exercises 12.2 and 12.3). (b) Use the formulas to calculate the slope and intercept. (c) Use your estimated slope and intercept to make a worksheet to calculate SSE, $S S R$, and SST. (d) Use these sums to calculate the $R^2$. (e) To check your answers, make an Excel scatter plot of $X$ and $Y$, select the data points, right-click, select Add Trendline, select the Options tab, and choose Display equation on chart and Display R-squared value on chart.
$$
\begin{array}{cc}
\hline \text { } & \begin{array}{l}
\text { Phone Hold Time for Concert } \\
\text { Tickets in Seconds }(\boldsymbol{n}=\mathbf{5})
\end{array} \\
\hline \text { CallWait } \\
\hline \text { Operators }(X) & \text { Wait Time }(Y) \\
\hline 4 & 385 \\
5 & 335 \\
6 & 383 \\
7 & 344 \\
8 & 288 \\
\hline
\end{array}
$$