Customers arrive at a DVD rental store with time between arrivals.
The exponential average is 2 minutes. The store only offers comedy, action videos, and drama. Each client only rents one DVD, with their preference being as follows: 40% comedy, 35% action, and 25% drama. The time it takes a customer to select their DVD is normal with an average of 10 minutes and a deviation of 2 minutes. Once a client gets the video, with a probability of 0.65, they go to the Snacks section (candy), where they choose directly from the shelf, in a minimum time of 1 minute or a maximum of 3 minutes, although the most probable time is 2 minutes. Subsequently, the customer goes to the payment section, where they are attended to by one of two cashiers. The attention time is exponential with an average of 3 minutes. Determine the system operating parameters for a 20-hour run. ARENA SIMULATION