Numerade

Questions asked

ANSWERED

Ronald Prasad

Numerade educator

18. True or False: There is a Finance Charge to the customer for all approved EA loan amounts.

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ANSWERED

Ronald Prasad

Numerade educator

16. True or False: Marketing materials that reference the EA product must be removed after the product end date of February 28th, 2024.

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ANSWERED

Ronald Prasad

Numerade educator

15. True or False: The taxpayer must choose a Refund Transfer in order to apply for an Easy Advance.

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ANSWERED

Jennifer Stoner

Numerade educator

14. True or False: For virtual tax preparation that includes Financial Products, all documents and required disclosures must be provided to the customer via telephone discussion and through email communication before the application may be completed.

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ANSWERED

Ronald Prasad

Numerade educator

13. Once the customer completes the signature process in the tax office, the tax preparer must print the signed Financial Product Application, as well as all disclosures, Important Information and the Privacy Policy from the tax software. When must these documents be given to the customer?

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ANSWERED

Jennifer Stoner

Numerade educator

12. True or False: Refund Transfers and the Easy Advance cannot be offered when the return is prepared based on paystubs or other improper income documentation. Those found submitting Financial Product returns based on paystubs may be suspended from offering Financial Products or terminated from the entire Program.

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ANSWERED

Ronald Prasad

Numerade educator

11. If a customer is approved for a lower EA amount than applied for, how will the customer receive the updated TILA?

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ANSWERED

Ronald Prasad

Numerade educator

10. True or False: Customers who apply for an EA must receive the EA proceeds by deposit to a DEEPBLUE Debit Account as their disbursement method. a) True, all customer's will have their EAs disbursed via DEEPBLUE Debit Account, with the exception of VT, ME, and filing with an ITIN. b) False, the customer can choose check, direct deposit, or to a DEEPBLUE Debit Account.

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ANSWERED

Ronald Prasad

Numerade educator

9. True or False: If a customer whose spouse passed away at the end of last year comes in to have their taxes prepared Married Filing Jointly (MFJ) the customer may apply for a Financial Product.

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ANSWERED

Jennifer Stoner

Numerade educator

8. A customer wants to apply for a Refund Transfer (RT) on a Married Filing Joint (MFJ) return but says the spouse is working and cannot come into the office. You should:

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Nata F.