You are a computer hardware technician at a local repair shop, and a customer brings in their laptop, reporting issues with frequent crashes and overheating. As part of your diagnostic process, you decide to disassemble the laptop to inspect the internal components, ensure proper connections, and check for any signs of damage or dust accumulation that could be causing the overheating. After disassembling, you will reassemble the laptop and test its performance to confirm that the issue has been resolved. Explain the key considerations for maintaining a laptop, focusing on cleaning procedures and environmental factors. (10 marks)