Shatter, a replacement window company, has strict employee requirements including the following: be
on time for work; take breaks only when specified by your supervisor; follow a dress code including
black or khaki pants and a navy-blue polo shirt; women must wear natural make-up, or no make-up and
men must be clean-shaven. Sara, a five-year employee of Shatter, reports to work one day in full make-
up. When confronted by her supervisor over this apparent violation of company policy, Sara explains
that she is a member of a new church, which requires her to wear full make-up. What should Shatter do
in response? Which of the following statements is accurate?
OShatter should determine whether Sara is a credible person and make sure that she sincerely believes that her
religion requires her to wear full make-up at work. If Sara sincerely believes that she is required to wear full make-
up, then Shatter has a statutory obligation to reasonably accommodate her request.
Shatter should determine whether Sara is a credible person and make sure that she sincerely believes that her
religion requires her to wear full make-up at work. If Sara sincerely believes that she is required to wear full make-
up, then Shatter has a statutory obligation to reasonably accommodate her request, but only if the
accommodation does not have more than a de minimis cost to Shatter.
Shatter should deny Sara's request because her religious belief is not a moral or ethical belief as to what is right
and wrong, even if she sincerely holds this belief with the strength of traditional religious views.
Shatter should analyze Sara's request by researching her religion, including interviewing the pastor of her church
and reading published church literature to determine whether wearing full make-up is part of her religion's
doctrine and tenets.
