00:02
Need to tell the method and i tell change.
00:05
So when we talk about the method so we can choose which is education and communication.
00:19
So when we talk about the explanation that why we choose it, so basically we would use the method of education and communication to reduce the resistance by to reduce the resistance in to change in this scenario resistance to change in this scenario.
00:45
This method involved providing information and explanations.
00:49
It involved providing information and explanation about the reasons of change about the reasons of change benefits of change and addressing any current and address any concern or misunderstanding concern or misunderstandings.
01:28
So basically in this case this staff seems to be willing to implement the change but are hesitant because they believes the previous procedure are easier and quicker.
01:39
So they hesitate to change.
01:47
Why because they thought that previous one is previous procedure is easier and quicker.
01:57
So basically by educating them about the new procedure and explaining how they can simplify or improve their efficiency.
02:05
The staff may be more open to embracing the change.
02:09
That's why we can choose this method.
02:11
Now, let's talk about the next thing...