45. Which of the following patterns for organizing persuasive speeches helps you organize your main points so that you persuade by both challenging opposing arguments and bolstering your own? a. statement of reasons b. problem-cause-solution c. criteria satisfaction d. comparative advantages e. refutation
Answer the following TRUE or FALSE
46. The five steps in the listening process are: attending, understanding, remembering, evaluating, and responding. a. true b. false
47. People who come from high uncertainty-avoidance cultures have a high tolerance for unpredictable people, relationships, and events. a. true b. false
48. Emphasizing each other's faults and downplaying virtues is an initial sign that a relationship is deteriorating. a. true b. false