Question

A company's IT department receives complaints from employees that they cannot access the company's internal web portal by its domain name, but accessing external websites works without any issues. The IT department confirms that the internal DNS server responsible for resolving the company's domain names is operational. What should the IT department check next to resolve the issue?

Name: a companys it department receives complaints from employees that they cannot access the companys internal web portal by its domain name but accessing external websites works without any issu 17768
Uploaded: 2023-12-09T03:54:42-08:00
Duration: 2 min 8 s
Channel: Akash M
Description: a companys it department receives complaints from employees that they cannot access the companys internal web portal by its domain name but accessing external websites works without any issu 17768

          A company's IT department receives complaints from employees that they cannot access the company's internal web portal by its domain name, but accessing external websites works without any issues. The IT department confirms that the internal DNS server responsible for resolving the company's domain names is operational.
What should the IT department check next to resolve the issue?

Added by Edward G.

Computer Science and Information Technology

Trishna Knowledge Systems 2018 Edition

Instant Answer

Solved by Expert Akash M

12/09/2023

Step 1

Step 1: Verify the internal DNS server settings to ensure that it is correctly configured to resolve the company's internal domain names. Show more…

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A company's IT department receives complaints from employees that they cannot access the company's internal web portal by its domain name, but accessing external websites works without any issues. The IT department confirms that the internal DNS server responsible for resolving the company's domain names is operational. What should the IT department check next to resolve the issue?