Abbey is a social worker who places children 12 and older in foster homes. Often times, this process includes taking children from their current homes because they have been deemed unsafe by the courts. Abbey talks often about how emotional she gets when doing her job. While Abbey might feel like crying or getting upset in front of her foster kids, she knows this emotional behavior would not be appropriate for her to display at work. What organizational dilemma is Abbey experiencing?
Emotional Stress
Emotion Labor
Burnout
Work/Life Balance