WORKPLACE APPLICATIONS
1. Maggie is quizzing a medical assistant student about the order of the draw. For each of the tube combi- nations below, put them in the correct order of the draw.
a. light blue, green, red
b. gray, lavender, green
c. gold, gray, green
d. red, light blue, lavender
2. Maggie goes to the waiting room to bring back Stella Brown for a capillary puncture. Stella is 9 years old and needs to have a capillary puncture today for red blood cell count. Maggie notices that Stella is anxious and also notices Stella is wearing a necklace with an ice skate charm on it. How can Maggie show awareness of a patient's concerns related to the procedure being performed?
3. Maggie will be performing a heelstick on a 3-week-old infant girl. The infant needs to have her bilirubin level checked and the mother is very nervous about her baby having the procedure done. The mother really wants to stay with her baby but doesn't like the sight of blood. How can Maggie help the mother with her concerns and still perform the heelstick that needs to be done?