Medical errors were and are a serious problem in any healthcare system or institution. Healthcare quality is a means to measure the quality of the care provided at healthcare institutions, system, and program. The measurement of effectiveness and service provision also aids in identifying fraud and waste, all of which impact economics, trust, and quality.
Since we are here in Nashville, I want you to think about the implications of criminalizing medical errors, such as the case of Radonda Vaught. The role of the institution, the processes, and safeguards in place to protect patients. What is the role of administrative leadership in reporting and accurately assessing responsibility? Where are the systems failures the responsibility of the leadership, the institutions, or the hardware, software, and information systems safeguards in place?