00:01
Here in this question, let's describe each part one by one.
00:04
So the first a part is troubleshooting step network plus methodology.
00:09
So here first identify the problem gather information from user and system logs to understand the issue.
00:16
Next is establish a theory of probable cause.
00:19
So here formulate a hypothesis based on gathered information about the problem.
00:24
Next is test the theory to determine cause.
00:27
So conduct test to confirm or eliminate the hypothesis.
00:31
Next one is establish a plan of action to resolve the problem.
00:35
So here develop a plan to address the identified issues.
00:39
Next is implement the solution or escalate as necessary.
00:42
So here apply the solution or escalate the issue to a higher level support if required.
00:48
Next is verify full system functionality and if applicable implement preventive measures.
00:55
Next point is document findings action and outcome...