Questions
6. Which of the following best defines effective listening?
a. It is the passive part of communication, making it unimportant
b. It requires concentration and is very active
c. It comes naturally to most individuals and is the easiest part of communication.
d. It pays attention only to the spoken word.
7. Match the element of the communication cycle with example of the element.
A. Sender
B. Message
C. Mode
D. Receiver
E. Feedback
______. Decides the message
_______. Verification
_______ Telephone, email, face-to-face
________ Begins the communication cycle
_______ Content needing to be communicated
8. Who must provide release of information consent before patient information can be provided.
a. client
b physician
c. patient relative
d. office manager