Section 4 Focus on Patients Clinical Patient Care CASE 1 Mrs. Smith is a new patient in the dental office. Mrs. Smith is 45 years of age and has not received regular dental care in the past. Her new employer provides dental insurance and she comes to your office for oral health care. Mrs. Smith has chronic periodontitis. How will you explain inflammatory periodontal disease to Mrs. Smith?
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Smith feels comfortable and at ease in your office. It's important to create a welcoming environment so she feels open to discussing her oral health. You might say, "Mrs. Smith, we're here to take care of you and ensure you have the best possible experience. Show more…
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