00:01
Here we're looking at ways that a manager can change organizational culture.
00:24
One is to be a role model.
00:31
Those at the top must exemplify the culture that they preach.
00:35
No exceptions.
00:37
If trust is ever breached, a solid apology, and depending upon the situation, perhaps even consequences, better follow in a timely manner.
00:48
Observe for insights.
00:56
Sometimes just sitting back for a bit and soaking in what's happening around the office will be quite telling.
01:02
Take in subtle details about the work environment and employee behavior.
01:06
You might be surprised by how much can be learned when there is a moment to step back.
01:13
Provide an open communication platform.
01:28
When anyone at any level has access to participate in q &a sessions with senior leaders, answers can be given on the spot.
01:36
This helps employees be heard, but it's also a good way to reinforce the company's goals and values...