Bank Model Consider a Bank consisting of an automatic teller machine (ATM) and teller lines. ATM provides people with a quick self-service for cash. More complex transactions, ex: paying bills, are completed by tellers, allowing customers more time without inconveniencing those customers looking for quick cash. Customer Arrival Rate: 0.8 per minutes Queue capacity for ATM: 15, for Tellers: 20 Number of Tellers: 4